How can we help ?

Companies only need to make ONE online payment to Red Alert on a monthly basis and we will pay the respective clinics utilized by your staff accordingly.

We require a written notice of 1 month (with cause) or 3 months (without cause) should you wish to terminate our services in future.

We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.

Companies are free to add or terminate panel clinics to suit their needs.

We abide by PDPA terms and conditions as per our companies internal guidelines.

We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.

We are more than happy to provide in house healthcare services for any corporation that offers such services to their employees.

We are servicing over 500 corporate clients to date and this number is steadily increasing.

We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.

To date, we have an extensive network of over 3,000 outpatient panel GP clinics /specialists / dental clinics in our panel and the listing is updated in our website on a quarterly basis.

There are no other hidden charges as all the fees will be provided in our formal quotation and service agreement upon signing up.

As part of our service, we support HR in wellness / health talks / health screening campaigns and on- site health events / vaccination services, etc.

You may contact our 24 hour call Centre at Tel: +603-2167 8126 and your enquiry will be managed by our dedicated KL based team.

Our standard processing time for new / replacement card request is 10 working days.

We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.

Our 24 hour call Centre number is +603-21678126.

There is no minimum number of pax to sign up with us.

We do not impose any deposit amount if our client can settle their monthly card invoice / statement of claims within 45 days or less.

However, we do require a 2 month deposit if your company requests for a longer credit term or has a headcount of below 50 pax.

We do not impose any administrative fees upon signing up with Red Alert. Only a one time card fee.
We do not impose any administrative fees upon signing up with Red Alert. Only a one time card fee for each employee and their dependents will be required.